Customer story: Crowne Plaza

Hospitality

100-150 employees

Newcastle

Virtual GP and EAP

Pension Salary Sacrifice

Childcare Salary Sacrifice

Free Financial Advice

Hospitality

100-150 employees

Newcastle

Virtual GP and EAP

Pension Salary Sacrifice

Childcare Salary Sacrifice

Free Financial Advice

MAKING SURE EVERY SHIFT IS COVERED: In hospitality, staff shortages often mean stressed out teams, expensive agency fees and unhappy customers. People and Culture Manager, Kelly Johnson was looking for a solution to help reduce last minute absences.

BRINGING IN NEW TALENT: Crowne Plaza needed a way to make their job offers stand out from other hotels in the area, while retaining more of their existing staff.

ENGAGING AND CARING FOR EMPLOYEES: Kelly could see her staff were struggling. She wanted to help her people with the cost of living, while also looking after their overall wellbeing. All without breaking the budget.

“When it comes to choosing an employer, it's about the whole package. It's not just about the salary or the wage necessarily.”

Kelly Johnson

People and Culture Manager, Crowne Plaza Newcastle

Virtual GP@0.5x

Virtual GP
and EAP

Doctor’s appointments in seconds, not weeks. Available 24/7, on-demand.

Pensions@0.5x

Pension
Salary Sacrifice

The most tax-efficient way to help employees save for retirement.

Childcare@0.5x

Childcare
Salary Sacrifice

Up to 47% off nursery fees, nationwide. High impact support for parents.

Advice@0.5x

Free Financial Advice

Unlimited advice on mortgages, investments, estate planning and more.

With the cost of living on the rise, Kelly saw an opportunity to make Crowne Plaza stand out from all the other hospitality employers in the area.

SALARY SACRIFICE: Helping employees stretch their pay on essential costs like childcare and travel.

PENSION SEARCH: finding 13 lost pensions, uncovering thousands in forgotten savings, helping staff save more for retirement.

VIRTUAL GP AND EAP: Getting Crowne Plaza staff a doctor’s appointment within 20 seconds instead of waiting weeks. Plus professional and confidential advice on everything from debt stress to bereavement.

“We're trying to support our team from a financial point of view, where they can get advice and support, and their money potentially goes further.”

Kelly Johnson

People and Culture Manager, Crowne Plaza Newcastle

“I think everyone's using it. The whole package is brilliant for the team!”

Kelly Johnson

People and Culture Manager, Crowne Plaza Newcastle

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