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NEW RESEARCH
Retaining women in the workplace
The juggle is real: the 130k retention problem
Why you’re struggling to retain women at the peak of their careers – and what you can do about it.

The headlines
Mintago surveyed 1,300 employees and consulted key industry leaders.
1. Women aren’t building financial security
Employees have smaller safety nets at 40 than those in their 20s. Mid-life women are living on the edge.
2. Care is disrupting work
1 in 3 employees took time off last year to care for family. Elderlycare demands are rising.
3. Strife begins at 40
Financial, care and health pressures peak for women aged 40–49. This is the tipping point.
Stick around and find out how to truly support your female talent, no matter the life stage and your bottom line.
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“SMEs consistently underprice the impact of not supporting women. The ROI is a no brainer. We can’t afford to lose this valuable talent and experience.”
Chieu Cao
CEO and Co-founder of Mintago
This report will tell you:
The pressures pushing your best female talent out
Strategies SMEs can follow to retain more women
Everything you need to build your business case
Why should employers care?
This leaves women in mid-to-senior roles dangerously exposed – making them an expensive flight risk for employers.

Mid and senior employees can cost 0.75x–2x of their annual salary to replace.
Women’s health and care absences cost the average business £37,000 a year.
63% of working carers have experienced difficulties concentrating at work.
Meet Sarah.
She’s about to become your most expensive resignation - and not for the reason you might think. This is the timeline of her career. Let’s hit rewind...

1 | Sarah is the Head of Operations for a small hotel chain.
Brilliant at her job, beloved by her team, vital to her business.
2 | If she has kids, the maths gets brutal.
So Sarah reduces her work hours. With these nursery fees, who wouldn't?
3 | Life gets expensive. Pension contributions start to slip...
Financial advice could change everything, but how?
4 | She returns full-time. Ambitious, capable, delivering.
She's killing it. There's no reason she shouldn't progress. Right...?

5| She's earned it, but they give it to someone else.
Two promotions go to people who just "seem" more available.

6 | Then biology happens. Nobody talks about this bit.
Menopause brings brain fog and insomnia. Work doesn't flex.
7 | Caring for kids on one side, elderly on parents the other.
When her mum falls ill, Sarah has to step in. Sound familiar?
8 | She wants to grow, but she's exhausted and broke.
When her mum needs more care, Sarah quits. She's out of options.
TURNOVER BUSINESS CASE
It's not the salary. It's the support.
Sarah is expensive to replace.
Why is she leaving? Not for a better job. Not for more money. She's leaving because the maths doesn't work anymore.
The cost of turnover ranges from 30% to 200% of a person's salary. (CultureAmp, 2025)
Here's what's really expensive (especially for SMEs):
- Exit interviews and recruitment time and costs
- 3–6 months of reduced productivity while covering the role
- Training her replacement on years of institutional knowledge
- The ripple effect when her team and performance drops
According to CIPD, the industries with high turnover are hospitality, retail, care and construction. (CIPD, 2024)
We all know Sarah. She's a friend, a colleague, a manager. You just haven't realised yet.
The cost to keep her?
Less than you're paying for Friday pizzas. Seriously.
Mid and senior employees can cost 0.75x to 2x their annual salary to replace.

Registered Manager for a care home.
Example: 1x her salary to replace.

Salary
Cost to replace
Commercial Manager for a construction firm.
Example: 1.5x her salary to replace.

Salary
Cost to replace
Head of Operations for a hotel chain.
Example: 2x her salary to replace.

Salary
Cost to replace
ABSENCE BUSINESS CASE
We talked about turnover... now let’s talk about absence.
If you need to take this a step further and start quantifying the cost of absences, let's do it.
This is how much the loss of output related to childcare, health and unpaid care can cost an average company with 100 employees:
£36,906 a year
the cost of lost output due to absence for an avg. 100ee company|
Section of workforce |
Average days / year |
Estimated yearly cost to the average UK employer |
|
Parents: 36.34% |
2.68 days short notice childcare absences |
£6,463 |
|
Women: 48.87% |
9 days health-related absence |
£28,585 |
|
Carers: 14% |
2 days care-related absence |
£1,858 |
For industries with more women in their workforce, the costs are higher...
Hospitality
£39,055
The annual cost of lost output due to absence for hospitality companies where women make up 51.47% of the workforce. (ONS)
Education
£50,034
The annual cost of lost output due to absence for education where women make up 69.85% of the workforce.(ONS)
Health and social care
£53,572
The annual cost of lost output due to absence for health & social care where women make up 75.78% of the workforce. (ONS)
Chapter one: the three pressure points
Women in the workforce face three main pressures throughout their careers
These pressures tend to build over time, driving turnover, absenteeism and low productivity.
Low financial security
Complex health issues
Rising family care demands
A ) The money trap
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NEW RESEARCH
Fresh Mintago research reveals middle-age, middle earners are living on the edge.
We like to imagine we’ll build financial security as we get older. We assume we’ll be better off at 40 than we were at 25.
But our data shows the opposite.
Employees in their 20s are more likely to say they could survive +2 months without income than those at 40.

Employees able to live without income for +2 months
Mintago Score Data
It gets harder for women to catch up as they get older.
Women face a financial double hit: they earn less AND life costs them more.
By their 40s, women earn just 91p for every £1 men earn.
But that's only half the problem. The real killer? Life gets expensive right when their earning power stalls.

Gender Pay Gap vs. Age
(ONS: Gender pay gap in the UK: 2024)
By the time women turn 40, work isn’t always worth it.
Ages 16–30
Careers start strong with younger women now outearning men. But don’t let the headlines fool you – once women enter their 20s, the gap begins to grow.
Ages 31–35
Many women take their first career breaks now for maternity – often returning part-time. As a result, their income stalls, while men's keeps on climbing.
Ages 36–40
Now women find themselves playing catch up – racing to top up their pensions, while juggling part time work and childcare - really feeling that 'motherhood penalty'.
Ages 40+
The perfect storm
This is the tipping point. Now women face lower lifetime earnings, smaller pension pots, less savings – all while dealing with rising care demands and health issues.
This creates a ticking time bomb for employers
Your most experienced female leaders are financially exposed right when life gets most expensive. This presents two risks for employers:
- Everything becomes about money.
When financially exposed, even a small pay rise from a competitor looks attractive. - One crisis changes everything.
A parent falls ill, a divorce hits, childcare costs spike - suddenly work stops making financial sense.
Instead of letting Sarah enter her 40s financially exposed…
Her employer could have offered access to personalised financial advice – helping her build a safety net for the future.
Discover strategies to build financial resilience in Chapter Three

“Women's lives can be a big juggle.”
“I took a career break for maternity leave, then I came back on a part-time basis.
"Clearly you have a reduced income, so your pension contributions have reduced. And your expenses and outgoings go up considerably.”
B) The invisible health crisis
Women’s health issues are going undiagnosed and untreated.
Data shows women are more likely to be dismissed by medical professionals or wait years for a diagnosis. Without a diagnosis, they can’t easily ask for the workplace adjustments they need.
Plus, imagine the hours she's spent on useless appointments where she wasn't taken seriously, or how many avoidable sick days she's used.
Workplace policies still fail to recognise basic women’s health issues.
Without formal leave or flexible working, women are forced to use sick days and annual leave for common health issues.

The percentage of women with these issues, who reported taking time of work due to their health concerns.
The result? A silent drag on productivity.
When employers don’t provide women with the support they need, the story only ends one way.
- Low productivity as women are forced to work through painful symptoms.
- High absenteeism as a lack of flexibility forces them to take time off at short notice.
- Lost talent when symptoms become too much to manage alongside work.
Instead of watching Sarah lose confidence during perimenopause…
Her employer could have offered flexible working, women's health benefits, and EAP access to help her manage work around her symptoms.
Learn how to build a data-led women’s health strategy in Chapter Three

C) The care collision
The spiralling cost of care means work stops making financial sense.
At this point, work stops adding up. No wonder:
The cost of childcare in the UK is unaffordable for many working parents
| Childcare Hours | Under two | Two years old |
| Full time | £1,433 a month | £1,354 a month |
| Part time | £423 a month | £398 a month |
Elderlycare is even more expensive
| Full time elderlycare (per year) | |||
| Residential care homes |
Nursing care homes | Dementia care homes | At home care |
| £67,496 | £79,820 |
£81,328 | £21,840 |
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NEW RESEARCH
Women are more likely to have taken time off to care for both children and elderly loved ones.
The gap starts when women take time off for maternity. That sets the tone for the rest of their careers. The gap widens dramatically when it comes to caring for aging parents.

Gender Care Gap
(Mintago employee survey Nov 2025)
Employers are on a collision course with reality.
When employers ask women to choose between work and family – family always wins, while employers pay the price.
- Stalled career growth as women take breaks to care for family.
- Unexpected time off for care emergencies.
- Lost talent, expensive to replace, when the numbers stop adding up.
Don't make Sarah choose – instead, provide...
• Childcare: Salary sacrifice saves her up to 47% on fees, making full-time work financially viable again.
• Elderlycare: Expert advice removes the "crazy" stress of navigating funding and finding care for aging parents.
When work makes financial and emotional sense, your best leaders stay.
Learn more about supporting working carers in Chapter Three

“600 people quit the workforce every day to become unpaid carers.”
“We have a relatively small team. If one person is off, it's gonna impact performance massively."
Daniel Conti
CFO and Co-founder, Mintago
Chapter two: the tipping point
Just when women reach their peak earning years…
Most valuable to their employer…
Most expensive to replace…
They’re hit by a “perfect storm”
This is the tipping point. Now is when family care pressures collide.
Did you think that egg and cress sandwich you forgot to put in the fridge was the riskiest sandwich on your desk? Think again. The Sandwich Generation is a huge retention risk that most employers aren’t even thinking about. And it’s growing.
Who is the “Sandwich Generation”?
The Sandwich Generation is a growing number of people who are caring for children and aging family members at the same time.
What’s driving it?
- People are having children later in life
- People are living longer – but not healthier lives
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NEW RESEARCH
1 in 3 employees (32.5%) have taken time off work for caring responsibilities in the past 12 months (childcare, elderlycare, or both).
Hours of care vs. employment
When carers have to provide more than 20 hours of care a week, they’re dramatically more likely to be in poor health, out of work and struggling financially.
Employers should focus on supporting their female talent before they reach this point of crisis.
It's not just her crisis. Employers are also paying the price.
Care demands don't wait for the weekend. Unexpected absences spike.
When a parent falls or carers don't show up, employees have no choice but to take emergency leave - creating sudden staffing gaps and missed deadlines.

Experienced difficulties concentrating

Have taken sick leave to provide care

Have used annual leave to provide care
Impact of unpaid care on work
(CIPD – Supporting working carers)
Productivity dips. Menopause can make women step back from careers.
It’s not just hot flushes – it’s the cognitive symptoms of menopause that pose the real risk. It's leading to poor decision-making and exhaustion when you need them most.

Have taken time off work

Lost confidence at work

Lost motivation at work
Impact of menopause symptoms on work
(Fawcett – Supporting working carers)
“It really is overwhelming.”
“You have yourself to take care of, and you have your family, and your kids. And obviously you're at work as well.
As an employer, I want to give people the tools to navigate these things with confidence”
Daniel Conti
CFO and Co-founder, Mintago
Then they walk away
Caring has a dramatic impact on work. Your most experienced women don't want to leave - but you're forcing them to choose.
21% of carers said they had to leave work earlier than planned, 22% said they've changed roles, and 27% have reduced their hours. (Carents – Invisible and Overwhelmed)

71% of working carers have made changes to their work because of caring responsibilities.
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“I had to give up my job to care for my mother in Nov 2024. I found the previous 12 months working full time as well as providing care for my mother totally exhausting.”
Survey Respondent
Invisible and Overwhelmed,
Carents -
"Having someone who knew the difference between homes that look good and homes that actually deliver gave us such peace of mind."
John & Dave, Lincolnshire - Finding the right nursing home for their Dad
-
“I had to leave my well paid job due to juggling parent care plus menopause.”
Survey Respondent
Invisible and Overwhelmed, Carents -
"Having someone coordinate everything and help us choose appropriate care, made the transition manageable instead of overwhelming."
Mark, Leeds - Transitioning parents into a at home care
There’s light at the end of the tunnel.
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NEW RESEARCH
Only 1 in 20 employees aged 50–54 have taken time off in the last 12 months for childcare responsibilities.
Fresh Mintago data reveals employees are dramatically less likely to take time off work for childcare once they’re over 50.
That’s good news for employers. It tells us the sandwich risk is highest for women in their 40s.
Support your team through this decade and you’ll be rewarded with loyal, experienced, highly valuable employees in their 50s.
Chapter three: the simple fixes
When workplaces fail to support their women, employers pay the price…
Reduced productivity
High absenteeism
Expensive turnover
Simple support systems can make a world of a difference.
Financially viable benefits that actually work for every woman, every salary band and every life moment.
QUICK WINS: High impact, easy to implement
STRATEGIC WINS: Bigger, longer-term impact
ADVANCED: Dedicated support
BENEFITS
Mintago support for women

What support do the women in your teams need?
FINANCE
1:1 Financial advice and coachingPension salary sacrifice
Lost pension pot search
Education and masterclasses
FAMILY SUPPORT
Childcare salary sacrificeElderlycare funding support
Legal advice
HEALTH
EAPVirtual GP
Health rewards and discounts
Women's health marketplace
LIFESTYLE & SMART SAVINGS
Holiday travel salary sacrificeEV, EV Charging and Cycle2Work
Supermarket and retail discounts
Mobile and tech salary sacrifice
THE REWARD?
Sarah stays. You retain talent, institutional knowledge and your recruitment budget.
1 | Access to childcare salary sacrifice helped Sarah afford to return to work full time after having children.
2 | Pension salary sacrifice helped her catch up after maternity leave, so she kept up with her retirement plans.
3 | She had the time and confidence to bag two key promotions, easing the pressure on her family’s finances.
4 | Sarah used her virtual GP to get a fast perimenopause diagnosis and her occupational health benefits helped her make simple adjustments to stay productive.
5 | When her mum fell ill, she used elderlycare support to find and manage the care she needed.
6 | A financial adviser helped her apply for government funding, so she could afford a dedicated carer for her mum, without giving up her career.
Speak to Mintago about benefits that fit every life stage, every life moment, every salary band.
Whether you're launching a new project or leveling up an existing one, we're here to help you take the next step, quickly and confidently.
Thank you to our partners...

Jana Meier
Head of Partnerships, Carents
Jana has over 13 years of experience in health and social care. She’s worked with public and private health and social care clients – including the NHS, where she contributed to innovative solutions that improve delivery and outcomes.
Carents is the UK’s national organisation dedicated to supporting adult children who care for their ageing parents.
Carents was founded by Dr Jackie Gray after she experienced multiple shortfalls in traditional support services when caring for her own father. In 2020, she founded The Carents Room with the aim of filling gaps in support and improving outcomes for those affected by longevity.

Georgie Mack
CEO and Founder, Peopleful
Georgie has spent the last 15 years working as Managing Director, innovation consultant and leader. Her fierce belief is that work should be a positive and energising experience, where the tools and conditions for good mental health and wellbeing are baked into the overall design of the organisation.
Peopleful help organisations understand the impact of the working environment on their employees’ wellbeing – providing data that informs practical change where it is needed.
The Peopleful team is passionate about creating working environments where people can flourish and perform optimally. They believe a data-driven approach creates the best chance for effecting change.

Natasha Newby
Employee Benefits Director, ilumiti
Natasha brings 25 years of experience and infectious energy to ilumiti. She's passionate about building strong client relationships and developing innovative benefit solutions that help businesses thrive.
ilumiti partner with organisations to design and deliver employee benefits packages that drive engagement, support wellbeing, and help you attract and retain top talent.
They inspire people to optimise their financial future by helping them clearly understand what’s achievable – and then enabling them to achieve it.

Wayne Griffiths
Founder/Managing Director, One Financial Solutions
Wayne is a later-in-life financial specialist – and co-founded of One Financial Solutions. He has more than 30 years of experience guiding individuals and families through some of life’s biggest financial decisions. .
One Financial Solutions is a fully Independent Financial Advice firm that spans the length and breadth of the country, from Eastbourne to Glasgow.
The company has a clear vision in wanting to give truly independent and holistic advice to both personal and business clients. Their advisers take the time to listen and develop deep and meaningful relationships, putting their clients at the heart of everything they do.
Where did we find our data?
Mintago’s Workforce Wellbeing survey
We surveyed employees from across our user base in November 2025 to understand the impact of caregiving on retention. The final data sample consisted of 1,303 employees. All responses were anonymised to ensure confidentiality.
Survey questions focussed on the amount of care employees currently provide to children and ageing relatives, the impact of caregiving on work, how they would respond if those demands increased, and how comfortable they felt discussing care challenges with management.
Respondent breakdown:
By gender
Slightly more women (57%) responded to our survey than men (43%).

Benefits administrators vs. employees
The vast majority of survey respondents were employees (95.6%) – whilst a small number (4.4%) were benefit administrators.

By salary band
The majority of survey respondents (68.53%) earn £20,000–£50,000.

Mintago Score analysis
Supplementary data was drawn from the “Mintago Score” – a financial health check completed by users during their initial onboarding to Mintago. This dataset provides insights into financial resilience, covering metrics such as debt levels and financial runway.
While direct personal identifiers were removed, specific demographic variables – including age range and salary band – we included for data analysis. This data provides a snapshot of an employee’s financial health when they first join Mintago.
Carents – Ageing society: Managing work and care
Some quotes in this report come from a series of focus groups that were led, organised and facilitated by Christine Bell in partnership with Carents®, Centre for Facilitation and Nifty Fox Creative.
There were 3 focus groups during January 2025, held at different times of day to accommodate working carents’ availability. The focus groups provided space for working carents to share their experiences of balancing work with the care for their elderly parents.
Carents – Invisible and overwhelmed: survey
Some supporting statistics have been drawn from a survey of employees with elder care responsibilities, conducted by Carents over a three-week period beginning on 25th February 2025.
Carents invited their members to complete an online survey for working carents. Participants were not offered any incentives; their involvement was purely voluntary, providing an opportunity to share their insights. Carents limited analysis to the responses from 1074 adults who reported that they had direct experience of caring for an ageing parent.
We used a number of sources to understand the absence rates for women experiencing specific health issues:
Menopause https://www.fawcettsociety.org.uk/Handlers/Download.ashx?IDMF=9672cf45-5f13-4b69-8882-1e5e643ac8a6
Endometriosis https://www.fertifa.com/post/endometriosis-awareness-month-how-to-setup-your-workplace v
IVF & Fertility https://www.fertifa.com/post/fertility-network-survey
Menstrual Pain https://www.bupa.co.uk/business/news-and-information/female-health-and-employment
Polycycstic Ovary Syndrome https://pubmed.ncbi.nlm.nih.gov/38983727/#:~:text=Results%3A%20Of%201%2C105%20respondents%2C%201%2C058,back%20at%20work%20by%20PCOSTo calculate the cost of absence to employers, we looked at the UK government’s 2025 report “Keep Britain Working”.
In the report, they calculated the daily cost of sickness absence to employers at £120.
This was based on an annual cost of sickness absences of £85 billion. That breaks down as follows:
- £10 billion – Direct costs from Statutory & Occupational Sick Pay
- £47 billion – Lost output when employees cannot work
- £21 billion – Lost productivity from presenteeism
- £7 billion – Conflict resolution, litigation, and recruitment
To calculate the cost of a lost day’s work, we chose to exclude the costs related to sick pay, presenteeism, conflict resolution, litigation, and recruitment – and focus purely on lost output.
The cost of lost output represents 55% of the total cost. That makes the cost of lost output per day of absence £66.
Average absence days taken for each issue
We used a range of sources to estimate the average number of absence days taken for each of the challenges that face working women.
Absence due to short notice childcare
We calculated absence days for short notice childcare using data from Bright Horizons:
https://solutions.brighthorizons.co.uk/blog/modern-family-index-backwards-step-for-working-parents
Their study found that 67% of working parents have taken an average of 4 days off at short notice in the last 12 months.
Averaged out, that means each parent takes 2.68 absence days for short notice childcare.
Absence due to women’s health issues
We calculated women’s health-related absence days using data from Benenden Health:
https://www.benenden.co.uk/newsroom/gender-health-gap-for-business/
They found that women in the UK miss an average of nine days of work a year due to health issues.
Absence due to care demands
We calculated absence days for family caregiving responsibilities using Bupa’s Wellbeing Index 2024. They found in the past year alone, respondents had to take an average of 2 days of annual leave to fulfil these responsibilities.
Employee demographic breakdown
We used a range of sources to calculate the average breakdown of various demographics for UK businesses.
Women in the workforce
To calculate the percentage of the workforce who are women, we used government employment data from February 2025:
https://commonslibrary.parliament.uk/research-briefings/sn06838/
The female employment rate was 71.8% and the male employment rate was 78.2%. That means women make up 47.87% of the UK workforce.
Women in different industries
We used ONS data to find the gender breakdown for specific industries:
Parents in the workforce
To calculate the percentage of the workforce who are parents, we used two sets of data.
We used government labour market statistics to find the total size of the UK workforce:
https://commonslibrary.parliament.uk/research-briefings/cbp-9366/
Then we looked at ONS data from the same year to find the total number of parents with dependent children in employment:
We compared the number of parents with dependent children in employment: 12.44 million
With the total size of the UK workforce: 34.23 million
To establish that parents make up 36.34% of the UK workforce.
Carers in the workforce
To calculate the percentage of carers in the workforce, we used data from Carers UK. They estimate that 1 in 7 employees are caring for a loved one.
Supplementary data for this report has also been collected from a number of publicly available sources.
McKinsey Women in the Workplace Report
Culture Amp: Understanding and calculating the cost of employee turnover
https://www.cultureamp.com/blog/cost-of-employee-turnover
CIPD: Benchmarking employee turnover: What are the latest trends and insights?
ONS: Gender pay gap in the UK: 2024
EndometriosisUK: ENDOMETRIOSIS FACTS AND FIGURES
https://www.endometriosis-uk.org/endometriosis-facts-and-figures
Fawcett: MENOPAUSE AND THE WORKPLACE
https://www.fawcettsociety.org.uk/Handlers/Download.ashx?IDMF=9672cf45-5f13-4b69-8882-1e5e643ac8a6
Fertifa: Endometriosis Awareness Month: How to set up your workplace
https://www.fertifa.com/post/endometriosis-awareness-month-how-to-setup-your-workplace
Fertifa: Fertility Network Survey
https://www.fertifa.com/post/fertility-network-survey
Bupa: Female Health and Employment: Dealing with periods in work
https://www.bupa.co.uk/business/news-and-information/female-health-and-employment
National Library of Medicine: Productivity loss due to polycystic ovary syndrome and its relationship to race, mental health and healthcare delivery indices
Pregnant Then Screwed
Money Helper: Average childcare costs
https://www.moneyhelper.org.uk/en/family-and-care/becoming-a-parent/childcare-costs
Carehome.co.uk: Care home costs 2026: How much do you pay?
https://www.carehome.co.uk/advice/care-home-fees-and-costs-how-much-do-you-pay
ONS: Sandwich carers, UK: January 2021 to May 2023
NHS: Menopause
https://www.nhs.uk/conditions/menopause/
CIPD: Supporting working carers
https://www.cipd.org/globalassets/media/comms/news/a1supporting-working-carers-2_tcm18-80339.pdf















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